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About Us

Today, Trivium Media Group is a well-networked advertising, public relations, branding, and media agency having its presence across India & UAE. With its persistent presence as an emerging leader of Brand Management, Public Relations, Media Production offering Creative Designing and Packaging, Content Marketing, Digital, Social Media and Communication Management, Web Design, Brand Activation to Media Planning & Buying from Creative Consulting to Marketing, Media Procurement & Strategy Audits we do it all.

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B2B / B2C Communication Agency

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A well-designed communication plan is more than just a collection of PR-generating tactics; it is a strategic asset for a company or brand.

A strong and differentiated brand positioning, in our opinion, is the foundation for any PR or communications campaign. It guides strategy and message throughout the PR narrative, unifies the communications across various media outlets and social platforms, and serves as a “standard” for both internal and external communications.

As a result, the communications plan is at the heart of our B2B and B2C branding services. It can help develop a valuable brand reputation by improving brand image, improving interactions with stakeholders and customers, and enhancing overall brand perception.

B2B Communication Strategy

Our B2B branding strategy begins with a review of the client’s brand communications strategy, or, in the case of a new brand, with assistance in defining and articulating that strategy. We then design and refine the brand’s key messages, which is crucial for choosing the correct communication channels and for putting together the strategic aspect of the communications plan.

A brand communication audit is usually the first step in the process. The audit is a type of qualitative research that examines the opinions of key audiences such as customers, prospects, channel partners, and staff.

We examine the brand’s market position, market research findings, as well as our own perception evaluations in partnership with our client, taking into consideration external factors such as industry trends, disruptive forces, category changes, and competition actions. In addition, for an efficient media relations strategy, we supply the correct balance of media channels. The second step is to identify the most important audiences, as a successful brand communications plan must include both external and internal audiences, such as employees and stakeholders.

Finally, the audience identification guides the creation of the most critical brand messaging by our experts that distinguish the company or brand from its competitors, followed by the most effective and relevant PR and social media techniques and tools.

B2C Communication Strategy

Unlike B2B (business to business) marketing, B2C marketing tactics frequently rely on a company’s ability to leverage the brand’s value, evoke emotional responses, and build social proof.

B2C businesses recognise that their customers are more prone to make snap judgments, are influenced by a variety of factors, and rely on credibility to develop loyalty. 

When it comes to determining the best promotion techniques, our B2C marketing communications focuses on a customer-centric approach based on three key levels.

Social proof is essential in B2C marketing strategies. We look at several types of social evidence, such as client videos, testimonials, and even “likes” on social media accounts. The first tier of B2C marketing tactics entails converting current satisfied customers into brand advocates. These brand ambassadors can then help persuade new clients to buy from you rather than a competition.

Some of these include: 

  • Using referral programs and contests to offer rewards to audiences every time someone suggests a friend. 
  • Obtaining testimonials and recommendations from satisfied customers. 
  • Exhibiting user-generated material on the brand’s website and social media channels.

Then there’s content, which is at the center of everything we do. We choose to attract people through intriguing and relevant blog posts, insightful articles, fun video material, and by creating interesting social media profiles. When the written content becomes more popular, we begin to incorporate it into various media channels such as podcasts, video blogs, and media releases.

Finally, the third element of our B2C communication strategy involves investing in social media to engage with customers and to reinforce existing promotional strategies. It is crucial for every brand to use social media channels to leverage critical relationships.

Our strategies includes:

  • Creating a human connection and a social touch with each and every prospect 
  • Focus on search engine optimization (SEO) and brand loyalty
  • Increasing social proof by seeking the help of influencers 
  • Assisting customers to have a better understanding of the brand
  • Utilizing various channels simultaneously
  • Constantly optimising and updating the brand’s content generation.